tk1997 Privacy Policy

1 Introduction

This Privacy Policy (the "Policy") describes how tk1997 ("tk1997", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://tk1997.vip (the "Platform"), collects, processes, stores, and shares personal data relating to players and visitors ("you" or "your").

tk1997 is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognise that players in Bangladesh entrust us with sensitive personal and financial information, and we take that responsibility seriously.

By registering an account on the tk1997 Platform, making a deposit, placing a bet, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside the tk1997 Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

2 Personal Data We Collect

tk1997 collects the following categories of personal data from players and visitors to the Platform:

tk1997 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes (for example, where a player voluntarily discloses a gambling-related health concern when requesting self-exclusion).

3 How We Collect Your Data

tk1997 collects personal data through the following channels:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or submitting feedback.
• Automated Technologies: Data collected automatically when you access the Platform, including via cookies, web beacons, server logs, and similar tracking technologies. See Section 7 (Cookies & Tracking) for full details.
• Payment Processors: Transaction confirmation data received from payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard when you make a deposit or withdrawal. tk1997 does not receive or store full card numbers or mobile banking PINs.
• Identity Verification Partners: Where tk1997 uses a third-party KYC service to verify your identity documents, that partner may share a verification outcome and relevant document metadata with tk1997.
• Fraud Prevention Services: Risk signals and fraud indicators received from third-party fraud detection providers used to protect the integrity of the Platform.
• Publicly Available Sources: In limited circumstances, tk1997 may verify information against publicly available records for anti-money laundering (AML) screening purposes.

4 How We Use Your Personal Data

tk1997 uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and manage your player account, including processing deposits and withdrawals, recording betting and gaming activity, and applying bonuses and promotional offers.
• Identity Verification: To verify your age (18+) and identity in compliance with our Know Your Customer (KYC) obligations, and to prevent the use of the Platform by ineligible persons.
• Payment Processing: To facilitate BDT deposits and withdrawals through accepted payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Responsible Gaming: To monitor player activity for signs of problem gambling behaviour, to enforce deposit limits and self-exclusion requests, and to provide timely responsible gaming interventions where appropriate.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats to the Platform and its players.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance related to your account or gameplay.
• Legal and Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and data protection laws, and to respond to lawful requests from regulatory or law enforcement authorities.
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the performance, design, and content of the tk1997 Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and relevant product updates — but only where you have provided consent or where we have a legitimate interest in doing so, and always with an easy opt-out mechanism.

5 Legal Basis for Processing

tk1997 processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing that is necessary to perform the contract between you and tk1997 — i.e., to operate your player account, process transactions, and deliver the services you have requested.
• Legal Obligation: Processing that is required to comply with applicable legal obligations, including KYC/AML verification, regulatory reporting, and responding to lawful authority requests.
• Legitimate Interests: Processing carried out on the basis of tk1997's legitimate business interests, including fraud prevention, platform security, product improvement, and responsible gaming monitoring — provided those interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, sending you marketing communications or processing sensitive data you voluntarily disclose in a responsible gaming context. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Data Sharing & Third Parties

tk1997 does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card payment processors (Visa/Mastercard network partners) receive the minimum data necessary to process your deposit or withdrawal transaction.
• KYC and Identity Verification Providers: Third-party services that assist tk1997 in verifying player identity documents and performing AML screening. These providers are contractually bound to process data only for verification purposes.
• Game Software Providers: Casino game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive a player session token and stake/result data necessary to operate game sessions. They do not receive your full identity or financial data.
• Fraud Prevention and Risk Services: Third-party fraud detection platforms that process technical and behavioural data to generate risk scores and flag suspicious activity.
• Customer Support Platforms: Third-party helpdesk or live chat software providers that process communications data on tk1997's behalf to facilitate customer support.
• Legal and Regulatory Authorities: tk1997 may disclose personal data to government bodies, regulators, law enforcement agencies, or courts where required by applicable law or in response to a lawful order or legal process.
• Professional Advisors: Lawyers, auditors, and accountants acting as service providers to tk1997, subject to professional confidentiality obligations.

All third-party processors engaged by tk1997 are required to implement appropriate technical and organisational security measures and are prohibited from using your personal data for any purpose other than that for which it was shared.

7 Cookies & Tracking Technologies

tk1997 uses cookies and similar technologies (including web beacons and session storage) to operate and improve the Platform. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing your ability to use the Platform.
• Functional Cookies: Remember your preferences such as language selection, preferred game view, and responsible gaming settings. These improve your experience but are not essential.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate and use the Platform, including which pages are visited most frequently, session duration, and error occurrences. This data is used to improve Platform performance and content. tk1997 uses self-hosted or privacy-compliant analytics tools and does not share raw analytics data with advertising networks.
• Security Cookies: Used to detect and prevent fraudulent activity, bot traffic, and account takeover attempts. These cookies are strictly necessary from a security perspective.

tk1997 does not use cross-site behavioural advertising cookies or share cookie data with third-party advertising networks. You may control cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair the functionality of the Platform.

8 Data Retention

tk1997 retains your personal data for the following periods, after which data will be securely deleted or anonymised:

Where retention beyond these periods is required by a specific legal obligation, regulatory direction, or ongoing legal proceeding, tk1997 will retain the relevant data for the duration of that requirement and delete it promptly thereafter.

9 Data Security

tk1997 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data in transit between your device and tk1997 servers is encrypted using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive data fields including identity documents, payment identifiers, and account credentials are encrypted at rest using AES-256 or equivalent encryption standards.
• Access Controls: Access to personal data within tk1997's systems is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and regular security training.
• Secure Payment Handling: tk1997 does not store full payment card numbers or mobile banking credentials. Payment data is handled exclusively by our certified payment processing partners.
• Intrusion Detection: tk1997 employs automated systems to detect and respond to unusual access patterns, brute-force attempts, and other security threats in real time.
• Regular Security Reviews: Our platform and data handling practices are subject to periodic security assessments and vulnerability reviews.

10 Your Data Rights

As a player on the tk1997 Platform, you have the following rights with respect to your personal data:

• Right of Access: You have the right to request a copy of the personal data that tk1997 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held by tk1997 be corrected or completed without undue delay.
• Right to Erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to overriding legal retention obligations (see Section 8).
• Right to Restrict Processing: You have the right to request that tk1997 restricts the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to tk1997 in a structured, commonly used, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data on the basis of tk1997's legitimate interests, including profiling. You also have the absolute right to object to processing for direct marketing purposes at any time.
• Rights Related to Automated Decision-Making: Where tk1997 makes decisions about your account that are based solely on automated processing and that have a significant effect on you (for example, automated fraud suspension), you have the right to request human review of that decision.

To exercise any of these rights, please contact tk1997's support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond in full within 30 calendar days. We may request proof of identity before processing your request to ensure data is not disclosed to an unauthorised party.

11 Children's Privacy

The tk1997 Platform is strictly intended for persons aged 18 years and above. tk1997 does not knowingly collect, process, or store personal data belonging to individuals under the age of 18.

If tk1997 becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has accessed the tk1997 Platform or provided personal data to us, please contact [email protected] immediately so that we can investigate and take appropriate action.

12 Third-Party Services & Links

The tk1997 Platform may include references to third-party game providers and payment services. These third-party services operate under their own privacy policies, and tk1997 is not responsible for the data practices of any third party.

When you play a game powered by a provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, that provider's software operates within the tk1997 Platform environment. The game provider receives a pseudonymous session token and game result data but does not receive your full identity or financial data unless you access that provider's platform directly outside of tk1997.

Payment processing partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard process transaction data under their own privacy frameworks and terms of service. tk1997 encourages you to review the privacy policies of any third-party service you use in connection with your tk1997 account.

13 Changes to This Privacy Policy

tk1997 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the Policy, we will notify registered players by displaying a prominent notice upon login or by sending a notification to your registered email address. The "Last Updated" date at the top of this document will reflect the date of the most recent revision.

Your continued use of the tk1997 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must discontinue use of the Platform and may request account closure by contacting [email protected].

We encourage you to review this Privacy Policy periodically to stay informed about how tk1997 protects your personal data. Archived versions of previous Policy iterations are available on request.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tk1997 handles your personal data, please contact our Data & Privacy team using the details below. Our support team operates 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

• Email (plain text — not a link): [email protected]
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Policy Enquiry"
• Website: https://tk1997.vip
• Response Time: We aim to acknowledge all data rights requests within 5 business days and respond in full within 30 calendar days.

For responsible gaming support, self-exclusion requests, or deposit limit changes, please visit our dedicated Responsible Gaming page or email [email protected] with the subject line "Responsible Gaming Request".

For general account or payment enquiries, please visit the FAQ page or contact our support team directly.